1. Cookie Policy

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

Our website uses cookies and similar technologies to enhance your experience and provide relevant services. This Cookie Policy explains how we use cookies and your options for managing them.

What Are Cookies?

Cookies are small files stored on your device when you visit our website. They allow us to recognise your device and collect information about your usage, which helps us improve your experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website's basic functions, such as user authentication and security.
    • Performance Cookies: Collect information about how you use our platform, helping us improve functionality.
    • Functional Cookies: Enhance user experience by remembering your preferences.
    • Marketing Cookies: Used to display targeted ads and track the effectiveness of our marketing campaigns.

Managing Cookies

You can control your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our platform. For more information or to adjust your cookie preferences, please contact us at [email protected].

 

  1. Terms of Service

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

  1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Ultimate Lifestyles S.L. By using our services, you agree to these Terms. If you do not agree, please do not use the platform.

  1. Use of the Platform

You agree to use the platform in accordance with applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials.

  1. Data Protection

We comply with data protection laws, including GDPR. Our Privacy Policy explains how we collect and process personal data.

  1. Intellectual Property

All intellectual property rights in the platform are owned by Ultimate Lifestyles S.L. You may not reproduce, distribute, or create derivative works without our written consent.

  1. Limitation of Liability

We are not liable for any damages resulting from your use of the platform. Our total liability, in any case, will not exceed the amount you paid for the services.

  1. Governing Law

These Terms are governed by Spanish law. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Málaga. For questions or issues related to these Terms, please contact us at [email protected].

 

  1. Data Processing Agreement (DPA)

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

This Data Processing Agreement ("DPA") forms part of the agreement between Ultimate Lifestyles S.L and the customer, governing the processing of personal data in compliance with GDPR and other data protection laws.

  1. Definitions
  • Data Controller: The customer who determines the purposes and means of personal data processing.
    • Data Processor: Ultimate Lifestyles S.L, which processes personal data on behalf of the Data Controller.
  1. Scope of Processing

We process personal data only as necessary to provide services, as instructed by the Data Controller.

  1. Security Measures

We implement appropriate security measures, including encryption, access controls, and data backups, to protect personal data.

  1. Sub-processors

We use sub-processors such as AWS and Google Cloud for data storage and processing. A full list of sub-processors is available upon request.

  1. Data Subject Rights

We assist the Data Controller in fulfilling data subject rights, including access, rectification, and erasure requests.

  1. Data Breach Notification

In the event of a data breach, we will notify the Data Controller without undue delay and provide details of the breach.

  1. International Data Transfers

Data transfers outside the EEA will be subject to appropriate safeguards, such as Standard Contractual Clauses. For more information, please contact us at [email protected].

 

  1. Security Policy

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

  1. Introduction

At Ultimate Lifestyles S.L, we prioritise the security of your data. This Security Policy outlines the measures we take to protect personal data.

  1. Encryption

We use industry-standard encryption protocols (SSL/TLS) for data in transit and AES encryption for data at rest. All sensitive data is encrypted.

  1. Access Controls

Access to personal data is restricted to authorised personnel only, with role-based access controls (RBAC) enforced.

  1. Data Backups

Regular backups are performed to ensure data availability in case of system failure. Backup data is stored securely and encrypted.

  1. Security Audits

We conduct regular security audits and vulnerability assessments to identify and address potential security risks. For more details or inquiries about our security practices, please contact us at [email protected].

 

  1. Data Retention Policy

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

  1. Purpose

This Data Retention Policy outlines how long we retain personal data and the conditions under which data is deleted.

  1. Retention Periods
  • Customer data: Retained for the duration of the customer relationship and deleted 30 days after termination.
    • Login information: Retained for the duration of the account’s activity.
    • Backups: Retained for a maximum of 90 days.
  1. Data Deletion

Upon request, we will securely delete personal data or anonymise it, subject to any legal obligations requiring us to retain it. For more information, contact us at [email protected].

 

  1. Breach Notification Policy

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

  1. Introduction

This Breach Notification Policy outlines our procedures for responding to data breaches in compliance with GDPR and other relevant laws.

  1. Definition of a Data Breach

A data breach occurs when personal data is accessed, disclosed, or destroyed in an unauthorised manner.

  1. Notification Process

In the event of a data breach, we will:
• Notify affected customers within 72 hours of becoming aware of the breach.
• Provide details of the breach, including the nature of the incident, the data affected, and steps taken to mitigate the breach.

  1. Reporting a Breach

If you suspect a data breach, please contact us immediately at [email protected].

 

  1. Sub-processor Disclosure

Ultimate Lifestyles S.L
Camino de las Cañadas, Oficina 24, Mijas, 29651, Málaga
Email: [email protected]
Last Updated: 02/06/2024

We use third-party service providers (sub-processors) to assist in the delivery of our services. Below is a list of our current sub-processors and the services they provide:
• Amazon Web Services (AWS): Cloud storage and hosting services.
• Google Cloud: Cloud data storage and processing.

We ensure that all sub-processors comply with GDPR and implement appropriate safeguards for data protection. For more details, please contact us at [email protected].